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Privacy Policy

Last Updated: 1 September 2026

This Privacy Policy describes how petal-dash collects, uses, and protects your personal information when you use our website and services. We are committed to protecting your privacy and handling your data in an open and transparent manner.

Information We Collect

Information You Provide

We collect information that you voluntarily provide when you:

  • Submit enquiry forms through our website
  • Contact us via email or other communication channels
  • Subscribe to our newsletters or updates
  • Engage with our consultancy services

This information may include your name, email address, institution name, and any other details you choose to provide in your communications with us.

Automatically Collected Information

When you visit our website, we may automatically collect certain technical information, including:

  • IP address and browser type
  • Pages visited and time spent on our site
  • Referring website addresses
  • Device information and operating system

How We Use Your Information

We use the information we collect for the following purposes:

  • Responding to your enquiries and providing requested information
  • Delivering our consultancy services
  • Improving our website and services
  • Sending relevant communications about our services
  • Complying with legal obligations

Legal Basis for Processing

We process your personal data based on:

  • Your consent when you submit forms or contact us
  • Legitimate interests in providing and improving our services
  • Contractual necessity when delivering consultancy services
  • Legal obligations we are required to fulfill

Data Sharing and Disclosure

We do not sell or rent your personal information to third parties. We may share your information only in the following circumstances:

  • With service providers who assist in operating our website and business
  • When required by law or to protect our legal rights
  • With your explicit consent for specific purposes

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Enquiry information is typically retained for two years following your last interaction with us.

Your Rights

Under applicable data protection laws, you have the following rights:

  • Access to your personal data we hold
  • Correction of inaccurate or incomplete data
  • Deletion of your personal data
  • Objection to processing of your data
  • Data portability
  • Withdrawal of consent

To exercise any of these rights, please contact us at [email protected].

Cookies

Our website uses cookies to enhance your browsing experience. You can manage cookie preferences through your browser settings. For detailed information, please see our Cookies Policy.

Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure.

Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the updated policy on our website with a revised date.

Contact Information

If you have questions about this Privacy Policy or our data practices, please contact us at:

Email: [email protected]
Address: 47 Kensington Gardens Square, London W2 4BG, United Kingdom

petal-dash

Strategic consultancy for museums and cultural institutions

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  • Visitor Strategy
  • Digital Transformation
  • Heritage Interpretation

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Contact

[email protected]

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